Certified Data Centre Management Professional (CDCMP®)
- Course Code CDCMP
- Duration 7 days
Course Delivery
Additional Payment Options
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GTC 61 inc. VAT
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
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Learn best practice principles for achieving effective operational management of the complex technical environments of a data centre facility. Learn how to ensure that the business strategy is delivered through effective IT service management, maximising the operational capability of the data centre.
The Certified Data Centre Management Professional (CDCMP®) program is a comprehensive program that explores and addresses the management of the complex, but complementary, elements of a data centre facility.
Starting with a solid grounding in the basic design principles, the program progresses to provide an in-depth overview of the physical infrastructure elements through to project management principles for the delivery of data centre projects. It also explores the efficient management of the sometimes conflicting operational and maintenance demands required in order to continuously deliver the business needs. Regulatory compliance, data centre strategies, audit demands and codes of practice are also thoroughly examined. Real-life case studies are used to demonstrate putting theory into practice.
The CDCMP® program is an essential tool for Data Centre Managers, Operations Managers, Facilities Managers and IT & Network Managers. Senior engineering personnel responsible for the strategic delivery of the business, operational and maintenance solutions will also find this program highly beneficial.
The CDCMP® is continually updated to reflect the current and key sector developments. It also takes into account the requirements of the current BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct.
During the program learners will also have access to current standards for reference purposes.
Course Schedule
TopTarget Audience
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The program is designed for individuals wishing to enhance their ability to effectively manage, control and improve the operational effectiveness of a data centre environment.
Course Objectives
TopUpon completion successful learners will have an unrivalled understanding of how to effectively manage a data centre environment to optimise its effectiveness in a more efficient manner whilst meeting the operation demands of the business.
Course Content
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Core Unit:
What is a Data Centre?
Data centre definition
Data centre options
Business demands
Growth and demand challenges
Understanding Basic Design Principles
Identifying the business need
Building a business case
National and international standards
Site and building considerations
Tier levels
Criticality and availability
Determining data centre capacities
Physical Infrastructure
Power infrastructure
Static and automatic transfer switches
Measuring and monitoring
Cooling infrastructure
Cooling management options
Cable infrastructure considerations
IT systems and services
Storage management
IT security
Access and security
Implementing Data Centre Projects
Business case
The project cycle
Prioritisation of activities
Triple constraints
Customer value
Quantative risk analysis
Rolling wave planning
Decomposition
Change management
Documentation
Managing the Data Centre
Regulations, standards, processes
Service management frameworks
Service life cycles
OLA, SLA and KPIs
Process and procedures:uuMoves, adds, changes
Energy efficiency
System availability
Decommissioning
Transformation programsuuConsolidation
Virtualisation
Cloud computing
Relocation
Data Centre facility managementuuFacility operations
Building Management Systems (BMS)
Fire safety compliance
Fire suppression
Professional Unit:
Purpose
The data centre stack
The key constraints (power, cooling, space and IT connectivity)
System availability
Efficiency metrics
Importance of commissioning
Importance of capacity management
Managing initial design principles
Management of Processes
Introduction to ITIL
DCO & FM framework
Key performance indicators (KPIs)
RACI matrices
Management of People
Appreciation of different skill-sets
Creating a multi-disciplinary team
Constructing a data centre team
Management of Plant
Management of plant overview
Power management
IT environment management
Cooling management
Energy Efficiency
Understanding what is attainable and prioritisation
Efficiency demands
Efficiency measures
Validation of processes and procedures
Management of Services
Management of SLA’s
Data centre service management
Automated tools
Activity planning
Business Strategy
Data centre strategic context
Strategic planning
Drivers for the business and IT strategies
The impact on the data centre
Aligning IT with the business strategy
IT Strategy
The link between business and data centres
IT strategy framework
Portfolio management
Execution plan
Supporting Strategies
Strategic planning processes and techniques
Supporting strategy examplesuuPower continuity
Cooling continuity
Finance
Fire safety
Security and access control
Business continuity/disaster recover
Cleaning
Legislation and Regulations
Data protection
General Data Protection Regulation (GDPR)
Computer Misuse Act
Freedom of Information Act
Cloud service provider legislation
Electricity regulations
Electricity at work regulations, national electrical code
Building and regulations
Health and Safety
Environmental legislation
Codes of Practice
EU code of conduct
DoE DCEP (Data Centre Energy Practitioner) - Green Grid maturity model
Standards and Accreditations
National and international standards
AccreditationsuuUptime Institute
Certified Energy Efficient Data Centre Award (CEEDA)
Building Research Establishment Environmental Assessment Method (BREEAM)
Leadership in Energy and Environmental Design (LEED) ISO 50001 & 14001
The Audit Process
What is an audit?
Defining the business requirement
What should be audited?
Audit outcomes
Potential risk evaluation
Auditing the Data Centre Physical Infrastructure
Audit guidance
Site specific activities
Evaluating the key environments
Commissioning
Functional testing
Trend analysis
Recommended practices
Performance Audits
Current industry metrics
Modelling calculations
Bin analysis
Environmental Audits
The need to measure and monitor
Site specific monitoring
Energy use and monitoring
Asset Management
Areas of asset management
Asset management strategy and life cycle
Asset management tools
Course Prerequisites
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Experience of working within a data centre environment is essential.
- CDCMP
- Certified Data Centre Management Professional (CDCMP®)
- Data Centre
- CDCMP | Certified Data Centre Management Professional (CDCMP®) | Training Course | CNet.
- CNet