CCNP Voice

CCNP Voice Certification

Cisco Certified Network Professional Voice (CCNP Voice) validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable.

The CCNP Voice focuses on Cisco Unified Communications Manager (formerly Unified Call Manager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified Presence applications.



  • Valid Cisco CCNA Voice or any Cisco CCIE certification can act as a prerequisite.

CCNP Voice Exams & Recommended Training


Required Exam(s)

Recommended Training

642-437 CVOICE

Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8)

642-447 CIPT1

Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1 v8)

642-457 CIPT2

Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2 v8)

642-427 TVOICE

Troubleshooting UC Systems v8.0 (TVOICE)

642-467 CAPPS

Integrating Cisco Unified Communications Applications v8.0 (CAPPS)