Support Soft
Support Soft is an annual ICT support service-level agreement
targeting small-to-medium size companies (5-30 computer Users
+ a minimum of one server) to deliver standard technical
jobs on monthly basis. Each month, a SPS Technical Account Manager
(TAM) schedules a visit with the customer to perform technical jobs
covered in a predefined scope of work targeting
maintaining a well ICT setup, high performance, bug free and safe
information technology environment. The service is also targeting
infrastructure including networks, email, Internet, security and
communication.
For more information or to schedule an appointment with one of
our presales staff,
contact us at +966 1 488
8484 or Email us at: ps@globalknowledge.com.sa