Consult PRO
Consult PRO is an annual ICT Proactive Support service level
agreement to serve business organizations with sophisticated ICT
networking environment, delivering standard proactive consulting
service. Services target ICT Infrastructure enhancements to avoid
low performance. Synergy/Global Knowledge's expert consultant
-Technical Account Manager (TAM) visits the client on monthly basis
to check ICT infrastructure setup, assess performance and provide
recommendations to enhance, maintain and/or avoid performance
problems.
Our customers enjoy the following benefits:
- Avoiding ICT setup future problems related to performance
through professional proactive consulting service
- Optimizing ICT resources towards business objectives
- Double checking vendors deliveries and installations
- Assistance in resources planning to achieve best
utilization
- Assistance in Quality assurance and preparations for ICT
international auditing
- Environment analysis reporting to justify business
objectives
- Special rates for deployment and implementation projects
resulting from services recommendations
- Maintaining a monthly steady proactive consulting and
monitoring service to ensure business objectives achievement
To schedule an appointment to discuss your business and/or IT
needs, please contact your Account Manager
on +966 1 488 8484 or
Email us at: ps@globalknowledge.com.sa