• Basic computer knowledge, such as keyboard and mouse skills.
• Basic file-management skills. The student should know how to navigate to folders and files on a computer running Windows 7

After completing this course,

• students will be able to Connect to e-mail accounts.
• Work in the Outlook program window.
• Work in the Mail module.
• Work in the Calendar module.
• Work in the Contacts module.
• Work in the Tasks module.
• Create and send messages.
• Attach files to messages.
• View messages and message attachments.
• Respond to messages Save and update contact information.
• Communicate with contacts.
• Print contact records.
• Schedule and change appointments.
• Schedule and change events.
• Schedule meetings.
• Display different views of a calendar.
• Create tasks.
• Update tasks.
• Manage task assignments.
• Display different views of tasks.
• Work with Conversation view.
• Arrange messages in different ways.
• categories.
• Organize messages in folders.
• Print messages.
• Delete messages.
• Define your available time.
• Work with multiple calendars.
• Share calendar information.
• Print a calendar Create additional address books.
• Create contact groups.
• Personalize the appearance of message text.
• Create and format business graphics.
• Change message settings and delivery options Work with new mail notifications.
• Create rules to process messages.
• Block unwanted messages. Secure your e-mail.
• Work with Outlook items while offline.
• Manage download options for slow connections.
• Automatically reply to messages.
• Work with SharePoint site content.
• Personalize the Outlook program window.
• Create and manage Quick Steps.
• Customize the ribbon.
• Customize the Quick Access Toolbar.
• Personalize your Office and Outlook settings

1 Get Started with Outlook 2010 Connect to e-mail accounts.

• Troubleshoot connection problems

2 Explore the Outlook Windows Work in the Outlook program window.

• Work with the ribbon and the Backstage view.
• Work in the Mail module.
• Work in the Calendar module.
• Work in the Contacts module.
• Work in the Tasks module.

3 Send and Receive E-Mail Messages Create and send messages.

• Attach files to messages.
• View messages and message attachments.
• Configure Reading Pane behavior.
• View message participant information.
• Respond to messages

4 Store and Access Contact Information Save and update contact information.

• Communicate with contacts.
• Display different views of contact records.
• Print contact records.

5 Manage SScchheedduulliinngg Schedule and change appointments.

• Schedule and change events.
• Schedule meetings.
• Respond to meeting requests.
• Display different views of a calendar.

6 Track Tasks Create tasks.

• Update tasks.
• Remove tasks and items from task lists.
• Manage task assignments.
• Display different views of tasks.

7 Orggaanniizzee Your Inbox Work with Conversation view.

• Arrange messages in different ways.
• Organize Outlook items by using color categories.
• Organize messages in folders.
• Manage messages by using Quick Steps.
• Quickly locate messages. Print messages.
• Delete messages.

8 Manage Your Calendar Define your available time.

• Configure time zones.
• Work with multiple calendars.
• Share calendar information.
• Print a calendar

9 Work with Your Contact List Create additional address books.

• Import and export contact records.
• Create contact groups.
• Quickly locate contact information.
• Personalize electronic business cards.

10 Enhance Message Content Personalize the appearance of message text.

• Embed and modify images.
• Create and format business graphics.
• Change message settings and delivery options

11 Manage E-Mail Settings Work with new mail notifications.

• Create rules to process messages.
• Block unwanted messages.
• Secure your e-mail.

12 Work Remotelly

• Work with Outlook items while offline.
• Manage download options for slow connections.
• Automatically reply to messages.
• Work with SharePoint site content.

13. Customize Outlookk Personalize the Outlook program window.

• Create and manage Quick Steps.
• Customize the ribbon.
• Customize the Quick Access Toolbar.
• Personalize your Office and Outlook setting