Fundamentals of Communication
- Course Code 8620
- Duration 1 day
Course Delivery
Additional Payment Options
-
GTC 7 inc. VAT
GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details
Jump to:
Course Delivery
This course is available in the following formats:
-
Company Event
Event at company
-
Public Classroom
Traditional Classroom Learning
Request this course in a different delivery format.
Course Overview
TopThe activities leaders do all day involve communication. Good communication is a vital element of success, and yet, in most organizations it is identified as the skill requiring the most improvement. What is said and how it is said is only the beginning of effective communication. When done well, leader communication can positively impact the working environment, engage team members, and build trust. Or it can do the opposite.
This course helps ensure leaders know and understand this most important of leadership competencies. Through good communication, leaders bring clarity to team vision and values, work collaboratively with peers, delegate deliberately, provide constructive feedback, and coach for performance.
Course Schedule
TopTarget Audience
TopLeaders at all levels: vice presidents, directors, managers, supervisors, team leaders and project managers
Course Objectives
TopWhat You'll Learn:
- Ensure that the message you want to convey is the message that is heard
- Build stronger connections to individuals and teams in the workplace
Course Content
TopBenefits for the Individual
Enhanced ability to communicate in the workplace by:
- Applying effective questioning techniques using open, closed, clarifying, and confirming question types
- Identifying and applying important listening habits
- Leveraging your Personal Needs to ensure you are getting what you need out of any communication
- Identifying others' Personal Needs to ensure the communication appeals to what's important to them
- Identifying and addressing the facts, episodes, and feelings that surround a topic you need to communicate
- Practicing with common communication blunders
Benefits for the Organization
- Increased likelihood of achieving organization's strategic goals
- Enhanced employee engagement
- Improved culture of transparency
Course Prerequisites
TopThere are no prerequisites for this course.
Follow on Courses
Top- Motivate for Full Engagement
- Delegate for Results
- Fundamentals for Feedback
- Performance Coaching
- 8620
- Fundamentals of Communication
- Leadership & Business Skills
- 8620 | Fundamentals of Communication | Training Course | Leadership & Business Skills.
- Leadership & Business Skills