Networking concepts
- Networking fundamentals, topologies, network design
- The OSI Model
- Troubleshooting network adapter problems
- Introduction to protocols
- Transport Remote access & security protocols
Network cabling and devices
- Network communication methods
- Cables and connectors, Ethernet devices
- Internetworking components
- Introduction to internetworking
Introducing bridges, routers and switches
- Remote and WAN connectivity
- Introduction to remote connectivity
- Topic B: Installing and configuring a modem
- Topic C: Remote Access Service (RAS) and remote access clients
- Topic D: WAN connectivity
- Troubleshooting hardware components
TCP/IP fundamentals
- Evolution of TCP/IP
- TCP/IP addressing and subnetting
- IP addressing
- Subnetting and special addressing
- TCP/IP installation and configuration
Security - Firewalls and proxies Firewalls & Proxy servers
- TCP/IP troubleshooting tools
- Telnet, Topic C: File Transfer Protocol
Identifying network operating system
- Microsoft Windows , UNIX, Linux,
- Directory services
- Windows networking concepts
- Directory services planning and implementation
- Introduction to Active Directory
Accessing and managing resources in a Windows Network
- Creating and managing Active Directory user accounts
- Introduction to group accounts
- The NTFS file system and permissions
- Working with shared folders: Introduction to printing concepts
Monitoring and troubleshooting a Windows Server
- Introduction to server monitoring
- Troubleshooting with Event Viewer
- Working with the Performance console
Fault tolerance and disaster recovery
- System fault tolerance, Replication, Backup and UPS
- Troubleshooting procedures
- Troubleshooting scenarios