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Global Knowledge | Courses & Certifications


Implementing Cisco Unity Connection

Course Code: IUC
Duration: 3
Price: SAR8,625.00 
CLC: 26

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Overview The Implementing Cisco Unity Connection (IUC) course reviews the Cisco Unity Connection architecture, components, functionality, features, and capabilities. This course describes the features that are available for Cisco Unity Connection with the use of the available GUIs and command-line interfaces (CLIs). Tools and reports are also covered.

Pre-Requisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Basic knowledge of traditional public switched telephone network (PSTN) operations and technologies, including PBX and voice-mail administration tasks
  • Basic understanding of Cisco Unified Communications Manager or legacy PBX implementations


Next Course Dates






    July
    02 Jul - 05 Jul, 2012München (Germany)Request Space
    August
    27 Aug - 30 Aug, 2012Frankfurt (Germany)Request Space
    September
    17 Sep - 20 Sep, 2012Hamburg (Germany)Request Space
    26 Sep - 28 Sep, 2012Wokingham (United Kingdom)Request Space
    October
    22 Oct - 25 Oct, 2012Frankfurt (Germany)Request Space
    December
    10 Dec - 13 Dec, 2012München (Germany)Request Space
    February
    04 Feb - 07 Feb, 2013Frankfurt (Germany)Request Space
    March
    18 Mar - 21 Mar, 2013Hamburg (Germany)Request Space

    More Information

    This course is designed for:

    • IT support personnel who are responsible for the implementation and integration of Cisco Unity Connectionservers
    • Level 2 helpdesk support staff
    • Cisco partners and engineering staff who will be installing and supporting Cisco Unity Connectionsystems

    Upon completing this course, the learner will be able to meet these overall objectives:

    • Describe the Cisco Unity Connection system and the various deployment models
    • Describe the process and procedures for installation of the Cisco Unity Connection software
    • Describe the function, purpose, and configuration of digital networking in Cisco Unity Connection
    • Describe additional integration concepts, including fax servers and Cisco Unity PIMG/TIMG integrations
    • Describe the Cisco Unity Connection tools that are available for migrating, testing, and troubleshooting

    Introduction to Cisco Unity Connection

    • Describing Cisco Unity Connection
    • Examining Integration
    • Examining Deployment Models
    • Examining Cisco Unity Connection Licensing

    Cisco Unity Connection Installation and Integration

    • Preparing to Install Cisco Unity Connection
    • Installing Cisco Unity Connection
    • Examining Post-Installation of Cisco Unity Connection
    • Integrating Cisco Unity Connection

    Digital Networking Configuration

    • Preparing for Digital Networking
    • Joining Servers to a Digital Network
    • Performing Post-Networking Tasks

    VPIM Networking Configuration

    • Examining VPIM
    • Configuring VPIM Locations and Contacts
    • Customizing VPIM Features

    Advanced Integration Concepts

    • Describing Cisco Unity PIMG/TIMG Integration
    • Examining Fax Server Integration
    • Describing the Live Record Feature
    • Examining SpeechView

    Cisco Unity Connection Tools

    • Examining COBRAS
    • Examining Cisco Unified RTMT and SNMP

    Recommended preparation for exam:

    • 642-263 - Implementing Cisco Unity Connection

    IUC is the course required for Cisco Unity Support Specialist Certification.

    • Administering Cisco Unity Connenction (AUC)

     

     

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