A number of other frameworks and standards can
be used with ITIL to help deliver “Good Practice”.
ISO/IEC20000
This training provides delegates with an
understanding of ISO/IEC 20000, the International Standard for IT
Service Management (also known as ISO20000), and the associated
itSMF Certification process.
For further details call us on Riyadh Branch: +966 1 488
8484 - Dammam
Branch: +966 3 8307757, +966 3 8307737 - email
us at training@globalknowledge.com.sa.