Delegates are required to meet the following pre-requisites:

• Working knowledge of malware. For example, approaches to scanning for viruses (client-based, Simple Mail Transfer Protocol (SMTP)-based, Exchange-based), methods that worms use to propagate, basic concepts of spam, phishing schemes, and unwelcome message content.
• Conceptual understanding of firewalls. For example, how SMTP messages are allowed through a firewall.
• Working knowledge of how Public Key Infrastructure (PKI) is managed in the directory.
• Experience using these tools and applications:
• NTBackup command.
• NSLookup command.
• Windows Explorer
• Microsoft Management Console (MMC)
• Active Directory Users and Computers
• Active Directory Sites and Services
• Internet Information Services (IIS) Admin
• Outlook
• Working knowledge of Windows server operating system. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub).
• Working knowledge of network technologies. For example, what TCP/IP and DNS do and how to use them, basic routing concepts (WAN vs. LAN, router vs. switch vs. hub).
• Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs.
• Conceptual understanding of e-mail technologies. Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP).
• Completion of the following equivalent knowledge: Course 5047A: Introduction to Installing and Managing Microsoft Exchange Server 2007